WordPress Maintenance Plans
WordPress Support
Monthly Plans
Website Basics
Updates Only- No long-term commitments
- Regular backups & updates
- On-call support
- Small content updates
- Single website support
- 1 hour of support per month
- Extra support billed at $75/hour
Blogging Plus
Most Popular Plan- No long-term commitments
- Regular backups & updates
- On-call support
- Small content updates
- Single website support
- Blogging up to 4 posts per month
- One 20-minute consult per month
Webmaster Pro
Maximum Support- No long-term commitments
- Regular backups & updates
- On-call support
- Large content updates
- Multiple website support
- Organic SEO support
- One 1-hour consult per month
If you’re still interested in my services, the next step would be to complete the form on my contact page to provide me with more information about your business and your website. Once you complete the form, you’ll be redirected to my appointment scheduler where you can find a convenient time for us have a discovery call. On this call, we can determine if your support needs and my services are a good match.
Frequently Asked Questions
Why don't my unused hours roll over to the next month?
I am one person and do not contract out any of the work you give me. I reserve time to support you each month so you can always count on me to be available to you when needed.
What if I need more time than my monthly plan offers?
If you have used all your time for the month and need more, I will look at the past three months’ time usage. If you’ve gone under on time, then probably won’t be billed for any extra time. If you have consistently used all of your time or gone over then you should expect to be billed for the extra time. Please note that you will always be notified of potential billing. You should never receive an unexpected bill from me.
How did you come up with your package rates?
There are many things that come into play when determining my rates. I consider more than just time worked. I consider experience, subject knowledge, availability, time worked, tasks performed, and premium services that I pay for to allow me to provide excellent support to you.
My Client Policies
Invoices Are Due Upon Receipt
Email invoices will arrive in your inbox on the first calendar day of the month.
Payments can be made online or, you can mail a paper check to the address on the invoice.
Office Hours Vary
Office hours are Monday to Friday only. I reserve the weekends for working on my own business and spending time with my family. The only exception is for emergency situations.
Submit Tasks via Email
Submit all requests via email.
You can expect an email reply to acknowledge receipt of your requests and an email notification of completion.
Two-week Notice of Cancellation Required
The day you receive an invoice from me is definitely not the day to cancel but it is the perfect day to give notice for canceling effective with the following month.