I have really enjoyed working with Susan over the last few years. She maintains multiple websites for me. She is easy to work with and if she doesn’t know how to do something, she researches it and finds out. My business is seasonal, so at times I am too busy to focus on our sites as I am in the field. She will email me with suggestions for additions, SEO, blogs and other items so she can continue to improve my sites. She is very good about letting you know when she will not be available. Other than those times, she is very responsive. Sometimes immediately, sometimes within a few hours. As for deadlines, most of my items are not hard deadline related. We set timelines with her and she sticks to the schedule. She has met and exceeded all of my expectations.
Sharing my big love for Susan Marshall VA today – she’s ridiculously fast, reliable, and enjoyable to work with! She’s one of the main reasons I’m able to love my business as much as I do – she does all the hard parts! 🙂
A seamless, easy and comfortable experience for my clients; that is what I wanted, and that is what I got from Susan. I need to put all of my energy and attention into what I do best, serving my clients. Now that I have Susan on board, she manages the behind the scenes functions so that I can. My website, technical issues, my blog and more. Much of the time the improvements she makes are not requested by me; she is just on it! She spent the time to understand me, my business and my needs and now takes care of them so that I spend my time doing what I love to do! I have had Susan on board now for more than 10 years, through 3 major business transformations and I can only hope that she will remain a part of my team through to the end. Dependable, knowledgeable beyond belief and available……every time. I cannot recommend her highly enough.
When I say "I feel lucky," these days, you can bet it includes a reference to working with my Extraordinary Virtual Assistant Susan Marshall. She somehow anticipates how to make my job easier and finds everything technical to be figure-outable (:
I’m patting myself on the back for finally contacting Susan. The good things I’ve heard about her are true and there’s no reason for me to continue struggling through Word Press. Susan is responsive, thorough, has a great eye for detail. She knows how to make the small tweaks that make a huge difference. My website has never ever looked better.