WordPress Virtual Assistant
Monthly WordPress care from one specialist — not a staffing agency
I am Susan Marshall, a WordPress virtual assistant in Arizona. Since January 2004 I keep small-business WordPress sites updated. You email or call me. I do the work myself.
Since 2004 · CIS degree · Arizona-based · I do the work · Limited client list
"Susan is THE best VA I've ever worked with....going on 5 years now! She returns calls and emails within minutes and hours, not days and weeks. She gets things done quickly and accurately. And, in a world where most vendors provide excuses, Susan ALWAYS delivers consistent results. I highly recommend her."
— Bill Losey
What I handle as your WordPress VA
- ✓ WordPress, theme, and plugin updates
- ✓ Backups with 90-day retention
- ✓ Troubleshooting and error fixes
- ✓ Content and media updates
- ✓ Divi / Elementor / Gutenberg
- ✓ Forms and basic on-page SEO
- ✓ Migrations
- ✓ Hosting and domain help
Need the full task list?
On-demand Responsive Support
You can expect most tasks to be completed in 1-2 business days, but most are completed in less. Communication and responsiveness are a high priority for me.
Offering Innovative & Thoughtful Solutions
I will provide routine and custom support for your WordPress website, helping you find solutions for issues you're facing and offering suggestions for improvements.
What is a WordPress virtual assistant?
A WordPress virtual assistant is someone you hire to run the day-to-day of a WordPress site: updates, backups, content and layout changes, and the messy errors in between. I do that work myself for a small number of clients, using the tools already on your site (including Divi, Elementor, or Gutenberg) and a monthly maintenance rhythm so you are not the person Googling plugin conflicts.
What does a WordPress virtual assistant do?
A WordPress virtual assistant offers support for updating and maintaining all aspects of a WordPress website and can range from very simple tasks to complex.
Do I work with a team or with you?
I handle the work myself unless you ask otherwise.
How do I send tasks?
Email; I acknowledge receipt and notify you when done.
How fast are tasks completed?
Most tasks 1–2 business days; I reply within 24 hours. Weekdays; emergencies excepted.
What does monthly maintenance include?
WordPress, theme, and plugin updates; full backups with 90-day retention; issue support; hosting/domain help as needed; extras customized after a consult.
What does it cost?
The monthly rate depends on the site and scope. We set it on a free consultation. No long-term contract.
WordPress VA vs web developer?
Unsure whether you need a WordPress Virtual Assistant vs web developer? Learn the key differences, what each professional does, and how to choose the right help for your WordPress website. Read more.
Hello! I'm Susan
WordPress Virtual Assistant
WordPress monthly maintenance is the primary service I provide as a WordPress Virtual Assistant and is the ultimate solution for hassle-free website support. My reliable service ensures that your WordPress site runs smoothly and efficiently, allowing you to focus on what you do best. With regular software updates, I keep your site secure and up-to-date with the latest features.
Never worry about losing your valuable data; my backup services safeguard your content, providing peace of mind. When issues arise, my troubleshooting expertise quickly resolves problems, minimizing downtime and keeping your site operational. Additionally, I offer brainstorming and consulting sessions to help you strategize and optimize your online presence.
Because no two clients are alike, your services will be customized to meet your specific needs. You can count on me to complete your projects and tasks quickly and efficiently. My focus is always on getting you the best results out of your WordPress website.
Frequently Provided Services
Routine Maintenance & Updates
Your website will be monitored for available updates which will be applied in a timely manner. Backups will be regularly created and stored should they eventually be needed for restoring your site. Plugins will be installed, setup or removed as needed.
Content Updates
Content modifications, additions and removals will be implemented at your request and direction. Just email or call me with your request.
Spam Reduction
Whether it be blog post comment spam or form spam, there are different remedies we can explore to reduce spam that most website owners endure. This isn't a one size fits all so we find the best solution for you.
Website Email Deliverability
Some websites need 3rd party services to ensure email from your website gets delivered. This can happen frequently with some situations like having a website hosted on GoDaddy. I can help you find a solution.
Website Migrations
Many website owners find that at some point there will be a need to change web hosting companies. I can help you find a new company to meet your needs and assist with the migration process.
Website Error Resolution
I can debug and fix your WordPress errors. These don't happen often but they do happen and with my experience I can resolve most errors quickly.
My Clients Say
Susan has been a reliable website virtual assistant for me for almost 5 years. She is is diligent and always communicates. I am very thankful for her work! She has helped me on all types of projects!
Susan is unrivaled at WordPress website help. Brought my company's website into the 21st century and was able to efficiently walk us through what she was doing and exactly what she needed from us. Transparent and great 5/5
Susan Marshall is the consummate professional, and her WordPress expertise is very helpful for small business owners like myself.
We have done business with Susan for over 15 years and she is awesome to work with. I would recommend her to anyone or company to do business with. She has been a tremendous help with our website etc. We don't know what we would do without her.
Susan is responsive, responsible, and a pleasure to work with. So happy she is on my team.
Susan is THE best VA I've ever worked with....going on 5 years now! She returns calls and emails within minutes and hours, not days and weeks. She gets things done quickly and accurately. And, in a world where most vendors provide excuses, Susan ALWAYS delivers consistent results. I highly recommend her.